Quality Assurance

At Simex, our obsession with quality is one of our key differentiators. Our reputation with our customers and government agencies is second to none and our growth is founded on repeat business from satisfied customers who have come to trust our organization.

Simex is ISO 9001:2015 certified. This provides additional assurance to our customers that all parts coming through our facility are verified thoroughly before they are shipped.

OUR QUALITY POLICY

We are committed to consistently providing high-quality products and services that meet customer, regulatory and ISO 9001 requirements, starting from customer inquiry and all the way through product delivery and after-sales support.

We are proud of the important role we play in supplying our customers with timely products and services that are often critical to missions and used in combat zones.

The Simex Quality System in embedded in all our processes, and we are dedicated to continuously improving it to ensure our customers can rely on the products they receive from us.

Controlled Good Certification

We are the #1 Subcontractor for the Canadian Government in terms of volume of delivered contracts. We have a strong reputation with several government entities.

Simex Defence is registered with the Controlled Goods Program since 2004. This highlights the trust in our company and broadens the scope of our offering, allowing us to source products that few companies have access to. Our registration is renewed every 5 years.

Specialized Experts in Military and Defense

We are focused on the Military Channel and offer specialized products and solutions for our clients. Simex has over 28 years experience in the Military, Marine and Defense industry in Canada. Our team is knowledgeable about the industry requirements and meticulously go over all contracts and projects in order to supply the best products and services at the right price.

Financial Capacity

Simex is not just a “middleman”. We assume full commercial risk for all transactions by taking title of the products. Simex ensures our partners are paid on time, regardless of when we get paid. This is especially important in international transactions, where managing credit risk can be challenging.

Warehousing, Operations and Repair Facilities

Our dedicated operations team provide customized packaging and shipping solutions that meet the needs of all our clients. Each product that leaves Simex is carefully inspected, packaged, prepared and shipped to meet the client and end-users’ expectations. Simex offers warehousing and repair facilities in Pointe-Claire Quebec, a short distance from Montreal and Ottawa.